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Security and personal information
The Zombi Chook website uses the industry standard security protocol Secure Sockets Layer (SSL) to encode sensitive information like your credit card number that passes between you and Zombi Chook. 

Zombi Chook respects your privacy. Any personal information collected about you is used only to provide and operate Zombi Chook customer services. This information is stored securely by Wix. Zombi Chook and Wix do not share your information with anyone. We do not send SPAM email.

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Wholesale Inquiries

Please contact the friendly Zombi Chook team at info@zombichook.com 

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Shipping Policy and Charges

I really want my business to be friendly to the environment. I've used non-plastic packaging where possible. My books are also printed by Amazon on FSC paper. I wish your book was not delivered using fossil fuels, however, I am working on it, one book at a time :)

I'll post your book to you on the next business day in Australia, using Australia Post. I'll send you an email to let you know it's in the post with the tracking number.  Please note that these shipping time frames are estimates. Send the Zombi Chook team an email if you have a question about delivery times.

Postage charges are calculated including handling. For orders over twelve copies please contact the friendly Zombi Chook team for postage charges and discounts.

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DOMESTIC SHIPPING (AUSTRALIA ONLY)

Zombi Chook ships up to 24 books anywhere in Australia using online ordering through the website. If you try to order more than 24 books in this store, it will automatically charge $1000 postage to deter you. If you require more than 24 books please contact a Zombi Chook team member at info@zombichook.com 

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INTERNATIONAL SHIPPING

Sorry, we don't ship internationally. You can order the book via Amazon as an ebook or hard copy though. If you absolutely need a signed copy of the book, please contact Zombi Chook via the email link below and we'll sort something out :) 

 

Return and Exchange Policy

Sometimes things get damaged in the post. It this happens to you, please call us so a happy Zombi Chook can fix the problem. 

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Payment Methods

Zombi Chook is an Australian based business, therefore all transactions are in Australian Dollars. You can pay using secure online SSL payment with debit/credit card or PayPal. Zombi Chook does not charge GST at this time.

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FAQ

Can I change my order?

Sure. If we haven't already posted the item to you we can change your order. Send a Zombi Chook email. 

Where is my order?

If you haven't received your item in a timely manner (7 business days in Australia OR 20 business days for international post), send us an email and we'll sort it out. 

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Got another question? Contact our friendly Zombi Chook team

 

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